Clients & Outreach

Patient outreach

Working module for recalls, nurture campaigns, eligibility, opt-outs, channel selection and draft-and-confirm AI copy.

New outreach run
Eligible patients
8

Synthetic local data

Campaigns
2
Queued messages
1

No production sends in local mode

Suppressed
1

Channel opt-outs respected

Campaign simulation preview

Synthetic audience and channel split only. No queued message records are created.

Eligible preview
8
SMS
8
WhatsApp
8
Email
5

Governed opt-out command

Local synthetic only. This suppresses draft or queued messages for the selected channel and records the denied or allowed attempt.

Typed confirmation is required before synthetic messages are suppressed.

WorkflowPurposeSafety rule
Recall worklistAnnual mammogram recalls and overdue follow-upSuppress opted-out channels
Nurture journeysPost-mammogram education and next-step messagingDrafts require human confirmation
Campaign simulationPreview audience and channel split before queueingNo real send without production configuration
Opt-outChannelSuppressed synthetic messagesAudit